One rate, either way
You pay the same whether the AI or a human handles the conversation. No incentive to game the AI rate, no billing maths, no arguing over who answered what.
Pricing
Pay for results, not headcount.
Traditional support scales with people: more volume, more seats, more cost. knktr charges for the thing you actually want — a resolved customer. One rate, whether the AI or a person gets there.
“Clients pay the same rate whether the AI or a human handles a call. The value is in the outcome — not in counting who answered what.
The resolution is the unit
Recording, transcript, PII redaction, sentiment and secure storage come with every resolution — one outcome, not a stack of add-ons.
No seats, month to month
You're not buying licences for a team that scales with your queue. Contracts are month to month; if you cancel within your first 12 months, a one-off implementation cost applies. Your data is yours to export, any time.
Onboarding
Live in 48 hours.
We ingest your knowledge base, wire up your channels, test the AI against real questions, and hand your team the basics — inside two days, whether you're starting fresh or migrating existing numbers and systems.
- Your knowledge base ingested, tested, and answering
- A guided agent-training session to get your team going
- A monthly health report on handle rate and sentiment
Let's price it for your volume.
Book a demo and we'll map the model to your channels and traffic.